At Horseboost.com, your satisfaction is important to us. If you are not completely satisfied with your purchase, you may request a refund within 60 days of the date your order was delivered.
How to Request a Refund
Step 1: Verify that your request falls within the 60-day refund period. You can confirm your delivery date using the tracking information provided by the shipping carrier.
Step 2: Email our customer support team at contact@horseboost.com with the subject line “Refund Request.” Please include your order number and a brief explanation of why you would like a refund.
Step 3: Our support team will review your request and provide any necessary return instructions. Once your return has been approved and all requirements have been met, your refund will be issued to your original payment method.
Refund Processing
Approved refunds are typically processed within a few business days. Depending on your bank or payment provider, it may take additional time for the refunded amount to appear in your account.
If you have any questions about our refund policy, please contact us at contact@horseboost.com. We are always happy to assist you.